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Schneider-Neureither & Partner (SNP): Accelerate Transformation
Dr. Schneider-Neureither, a businessperson and technology expert, started off the CIO Academy Asia’s distinguished CEO series session by discussing the broad spectrum of pain-points that CXOs of most organizations face today and the role of SAP in dealing with them. Not only are businesses stepping up the tempo on strategic moves such as mergers & acquisitions, but also navigating through tightening regulatory compliance requirements, further adding to the challenge for IT to keep pace with the fast-changing business environment. However, he emphasized that complete visibility is more than half the battle won as he shared his personal experiences helping organizations reduce friction in transforming data within complex IT systems with Schneider-Neureither & Partner (SNP).
Around the early 1990s, during his college days, Schneider-Neureither laid the foundation of SNP to help organizations transform business models and roll out new technologies. An SAP OEM partner, SNP helps organizations transform their business models and deliver software and services to make it easier to implement technical or commercial changes in business applications. Headquartered in Heidelberg, Germany, SNP has marked its presence in the Americas, and Asia, and caters to global corporations across a variety of industries, including many of the world’s largest enterprises.
"SNP has a significant presence in almost all key global economic regions and is accessible globally for the benefit of our clients. We have a strong outlook and promise for the market"
Plan, Design and Implement More Rapidly
Today, as enterprise leaders make decisions about their vision, survivability, and strategies for a competitive stance that could impact the technology automating their processes, applications, data, and infrastructure can transform into massive projects that demand enormous amounts of time, resources and risk. This creates a gap between the businesses’ decision and the final implementation. SNP uses a combination of services and automation from its own software portfolio. The company’s CrystalBridge—a visualization solution—and the SNP transformation platform reduce the gap between business and technology to near zero, within days and weeks, what can often take months or more.
As part of a new working group, SNP helps large corporations migrate to SAP S/4HANA. As an SAP OEM partner, SNP’s team can embed SAP solutions and platforms directly into the clients’ applications. This gives customers the best of both worlds: unparalleled SAP functionality supported by partner software and deep industry knowledge as well as expertise. Together, SNP’s CrystalBridge and Transformation Backbone with SAP constitute the world’s leading data transformation suite for automatically analyzing, applying and tracking changes in IT systems. CrystalBridge enables businesses to graphically visualize and interact with an entire SAP landscape to accelerate and secure business transformations.
SNP helps companies to rationalize their daily work processes by automating and accelerating the repetitive tasks that can make up the bulk of IT’s labor-intensive tasks. The company’s self-learning algorithms enable to broaden, refine and, accelerate analysis spectrum, providing more improved business predictions.
By leveraging expertise from more than 10,000 transformation projects, CrystalBridge delivers intelligent recommendations. It is the command center, from which transformations are conceived, visualized, simulated, analyzed, and executed
Sky-High Success Streak
Over the years SNP has scripted a number of success stories while enabling a variety of businesses to successfully leverage the power of SAP. One such case is when SNP assisted a family owned international wood-based materials manufacturer— Fritz EGGER. Since 2005, the SAP Solution Manager was being used at Fritz EGGER as an IT Service Management (ITSM) tool for SAP as well as non SAP systems and applications. However, as part of their IT strategies, Fritz EGGER wanted to deploy a solution to offer more consistent processes for all users, regardless of whether they used SAP. SNP’s experts achieved this goal by employing add-on solutions and optimizing process usability. The central ERP system for the IT organization, SAP Solution Manager was also used to monitor SAP Basis— the core system underpinning the SAP landscape. The ultimate aim was to implement a central tool to enable worldwide use of all IT service management processes for EGGER’s infrastructure and SAP environment. It also demanded the deployment of a centralized, and standardized reporting mask to ensure seamless error reporting and frictionless collaboration between IT units.
Functionally, upgrading SAP Solution Manager to 7.1 included implementing and configuring SAP CRM Web UI transaction types for incident and problem management as well as SAP Change, Citrix Change and General Change in Change Request Management.
Yet another challenge entailed activating explicit searches for SAP and non-SAP areas in order to simplify ticket processing. Legacy transaction types were integrated with the SAP Web UI search engine, along with access to the classic SAP GUI. Additional SAP CRM Web UI components were added to enable the use of email pop-ups and internal notes when forwarding email notifications. Ticket histories were also built-in so all support team members would be on the same page and present one face to the customer. In addition to integrating external sources, the project team also instituted escalation management for Change Request Management in order to prompt individuals to take certain steps within the process as required by their role and the ticket’s status.
At the Core of Innovation
SNP Group employs around 1,350 people worldwide and has been listed in the Prime Standard segment of the Frankfurt Stock Exchange since August 2014. Today, the company operates globally and has already implemented over 10,000 international projects for a variety of customers.
Nevertheless, SNP’s employees highly admire the company’s short decision-making paths, flat hierarchies, and a relaxed working culture that extends right up to the managerial levels. Art, charity, and social commitment are also a part of this company’s unique culture. The team supports numerous causes such as Rowing Against Cancer, the Heidelberger Frühling music festival, and the Sauti Kuu Foundation in Africa. They believe that long-term success is possible only through open communication and a willingness to help. SNP’s team has been embracing this philosophy across all hierarchies and departments since 1994. This positive working environment gives its employees the opportunity to take their professional career and reshape it to deliver excellent performance and dedication.
Enabling large corporations to migrate to SAP S/4HANA, SNP will help them with approaches that combine characteristics of classical new implementations with those of system conversions. In the process, master data and balances are transferred to the SAP S/4HANA environment on the migration key date.
Recently, the company officially launched SNP Australia Pty Ltd based in Sydney. The move follows the launch of office operations in the much-coveted George Street located in the Central Business District in Sydney. Dr. Andreas Schneider-Neureither, Founder, Chairman and CEO, SNP, says, “We are delighted that SNP has a significant presence in almost all key global economic regions and is accessible globally for the benefit of our clients. We have a strong outlook and promise for this market. A 100 percent wholly owned subsidiary SNP Australia will augment our global growth.”
July 04, 2019